We’ll add more questions and answers as people ask them. If you need help, reach out to support@jusfaith.com.
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: ● USA: 3–4 business days ● Europe: 6–8 business days ● Australia: 2–14 business days ● Japan: 4–8 business days ● International: 10–20 business days
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don’t have it. What should I do?
Before getting in touch with us, please help us out by doing the following: ● Check your shipping confirmation email for any mistakes in the delivery address ● Ask your local post office if they have your package ● Stop by your neighbors in case the courier left the package with them If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at support@jusfaith.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
How are your products made?
We work with a print-on-demand drop shipper. They have locations worldwide that meet high ethical standards for taking care of workers. Depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently! Tip: Check out Printful’s production footage to see how we fulfill specific products.
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at support@jusfaith.com.
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at support@jusfaith.com within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at support@jusfaith.com
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at support@jusfaith.com with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at support@jusfaith.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
Effective Date: July 31, 2026
Website: Jusfaith (operated by Aboundant LLC)
At Jusfaith, accessible via our website, protecting your privacy is a top priority. This Privacy Policy outlines the types of information we collect and how we handle it.
Information We Collect & How We Use It
- Contact & Order Information: When you make a purchase or interact with our site, we collect basic contact details (such as your name, email, and shipping address) and order history. We use this information solely to fulfill orders, provide customer service, and manage your account.
- Payment Information: We do not store or process your payment details on our servers. All transactions are securely handled directly by our third-party payment processor, Stripe.
Information Sharing
We respect your privacy. We do not sell, trade, or share your personal information with any third parties or entities outside of Aboundant LLC, except as necessary to process payments (via Stripe) or as required by law.
Your Rights & Data Removal
You have full control over your personal data. You may request to review, update, or permanently delete your contact and order information from our system at any time.
To request data removal, please email us at:
📧 support@justfaith.com
Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can reach us at:
Aboundant LLC
C/O: Jusfaith
PO Box 131